- Investigate and reconcile inventory discrepancies through SAP/WMS transaction research.
- Perform cycle counts and location audits to verify inventory accuracy.
- Process inventory adjustments and resolve lot-control exceptions.
- Handle customer returns and Return Goods Authorizations (RGAs).
- Maintain operational reports and Excel-based inventory records.
- Received and unloaded inbound shipments, verifying quantities and identifying discrepancies.
- Handled putaway and inventory movement within the warehouse.
- Maintained receiving documentation.
- Supported picking, packing, and replenishment.
- Prepared recipes with consistency and accuracy in a production environment.
- Set up and maintained workstations, supplies, and equipment readiness.
- Operated kitchen equipment safely and per guidelines.
- Mentored junior staff on inventory management, procurement awareness, and workflow efficiency.
- Progressed through multiple roles within the same ownership group.
- Oversaw quality, sanitation, and safety processes in high-volume service environments.
- Conducted inventory audits and maintained procurement documentation to support cost control and sustainable purchasing.
- Managed inventory reports and cross-department documentation to reduce waste and improve ordering accuracy.
- Collaborated with vendors to streamline procurement strategies.
- Mentored staff on inventory management, workflow efficiency, and cost awareness.
- Monitored quality of raw and cooked food products to uphold health code standards.
- Supported setup and breakdown for service continuity.
- Plated and presented dishes to match established standards.
- Supported CHFS end-user and vendor inquiries for public-sector health systems; troubleshot eClinicalWorks and web/desktop health record applications.
- Collaborated with IT, product, and end-user teams for issue resolution.
- Led systems integration and user acceptance testing.
- Performed regression testing for updates to existing products.
- Reviewed client data to ensure AML surveillance and due diligence documentation met regulatory expectations.
- Supported end-user and vendor inquiries for legacy z/OS, desktop, and web-based child support applications.
- Led systems integration and UAT to ensure alignment with business needs.
- Performed regression testing.
- Developed business requirements and use cases.
- Compiled daily reports to quantify batch processing trends.
- Provided customer service in a healthcare administration environment for the Gold Coast Health Plan project.
- Took on informal onsite technical support responsibilities, troubleshooting IGEL virtual desktop issues and coordinating with remote technical support teams.
- Supported desktop workflow automation and maintained process documentation.
- Documented operational metrics for call center and claims processing workflows.
CycleCount Kit
A browser-based inventory toolkit for warehouse work, including barcode and QR generation, label templating, serpentine pick-path sorting, UOM conversion, cycle count packets, and check-digit utilities. Built as a lightweight, client-side tool for fast, reliable use on shared hosting.
The Internet Gambit
A host-vs-world single-board chess game built with PHP and SQLite, featuring move validation, Cloudflare Turnstile protection, and a persistent game state. Includes move-history navigation so visitors can review the full game progression.